NBA BOX Privacy Policy

Introduction

NBA BOX (referred to as "NBA BOX," "the Company," or "we") collects personal information ("Personal Data" or "Data") when providing the NBA BOX application ("NBA BOX App") and all related products, applications (Apps), services, and websites (collectively referred to as the "Service"). The Company considers the protection of Personal Data to be one of its most important management tasks. The Company will comply with applicable national and regional laws and regulations ("Applicable Laws") in the jurisdiction where it operates and will make every effort to protect Personal Data in accordance with this Privacy Policy ("the Policy").

This Privacy Policy ("the Policy") explains the types of personal information we collect, how we use and share personal information, and how you can manage your personal information.

NBA BOX is comprised of products licensed by the NBA, and VAR Live is the company that provides NBA BOX and related services. Additionally, VAR Live is responsible for the development and provision of the web application.

1. IP Ownership Notice: “The NBA and individual NBA member team identifications reproduced on this web app are trademarks and copyrighted designs, and/or other forms of intellectual property, that are the exclusive property of NBA Hong Kong Operations Limited, NBA Properties, Inc. and the respective NBA member teams and may not be used, in whole or in part, without the prior written consent of NBA Properties, Inc. © 2023   NBA Properties, Inc. All rights reserved.”.

2. Disclaimer: “Neither the National Basketball Association nor any of its affiliates: (i) takes part in the development, operation and management of this web app; or (ii) takes responsibility for the contents of this web app.  Further, National Basketball Association and any of its affiliates expressly disclaims any liability whatsoever for any loss or damage howsoever arising from or in reliance upon the whole or any part of the content of this web app, or the conduct of  web app in relation to this web app”.

3. Scope of Application of this Policy

This policy applies to all personal data collected based on matters related to the use of this service, regardless of the location or country of the users accessing this service.

3.a. Applicable Services and Service Providers

This policy applies to all personal data collected based on matters related to the use of this service.

For specific services, the company may apply separate privacy policies or additional terms and conditions ("Individual Policies") related to the use of this service. Individual Policies will specify the types of personal data collected for those specific services, how the company will use and share such personal data, and any additional policies applicable to those specific services. In case of any discrepancies between the Individual Policies and the terms of this policy, the provisions of the Individual Policies shall prevail.

In terms of the scope of application of this policy, NBA BOX acts as the controller for processing personal data.

3.b. Applicable Countries and Regions

The company will handle personal data in accordance with applicable laws and regulations and within the scope described in this policy.

Although the company provides translations of this policy in different languages for reference purposes, within the permissible scope of applicable laws and regulations, users in Taiwan using this service should apply the Chinese version, while users in other countries or regions should apply the English version.

4. Collection of Personal Data

The company will collect the following personal data:

● Information provided by you to the company, such as your email address provided during account registration and the personal profile data you set up when using the service.

● Relevant information about your use of the service, such as text, images, and other content submitted by you, as well as your usage history.

● If you register an NBA BOX account using external social media accounts, the company will also collect relevant information from third parties, such as external social media account identifiers obtained from third parties.

● Other users' submissions of information about you, such as photos submitted by your friends that include your facial images.

The company will collect the following categories of personal data when providing the service. If you fail to provide certain categories of data, such as a phone number required for using the service, you may not be able to access all or part of the service's functionalities.

4.a. Personal Data Provided by You

4.a.i. Information provided when creating a new account

Before you start using the service, the company may request your contact information to create an NBA BOX account ("NBA BOX account").

For example:

● To create an NBA BOX account, you must provide your email address.

Please note that each user will be assigned an internal identifier ("Internal Identifier") when creating an NBA BOX account.

4.a.ii. Information Required for Using NBA BOX Account on Multiple Devices or Transferring NBA BOX Account to a New Device

If you wish to use your NBA BOX account on multiple devices or transfer your NBA BOX account to a new device, in addition to the information provided when creating the NBA BOX account, you may need to provide additional information such as your phone number or email account.

4.a.iii. Necessary Information for Contact and Transactions

When you use specific services to make purchases, submit requests, or participate in marketing activities or surveys, the company may request information for contact and transactions and collect and store such information.

For example:

● In order to respond to your requests or inquiries submitted to the company's customer service center, the company may ask you to provide necessary information for identification, investigation of related incidents, or problem resolution, such as your contact information including your phone number or email account, and detailed descriptions of the issues encountered.

● If you choose to participate in surveys or marketing activities, the company may ask you to provide relevant information, such as your name, address, phone number, email account, gender, and date of birth, to verify your identity, enable your participation in prize draws, and deliver the prizes you have won.

4.a.iv. Personal Profile and Data Related to Friend Relationships

When you use the service, the company will collect the personal profile data you have set up and information related to your friend relationships.

Personal profile data.

Personal profile data includes (but is not limited to) personal pictures/cover photos, display name, status messages, user ID (referred to as "Member ID"), and birthday information, phone number, and email that you set or disclose for contacting other users. Personal profile data (excluding information set as "private") will be disclosed and provided to other users and third parties, such as companies, stores, agents, and distributors operating official accounts.

4.b. Personal information collected for the purpose of using the service

4.b.i. Usage of the service

The company automatically collects relevant information about your usage of the service, including the time and manner in which you use the service, such as the date and time you activate individual services provided by the company, the duration of your use of individual services, and the content and advertisements you browse or click on.

4.b.ii. Location information

When you complete any game at an NBA BOX store location, NBA BOX will obtain your game records and store location information. To provide you with better customer service, this information will be disclosed and provided to other users and third parties, such as companies, stores, agents, and distributors operating NBA BOX.

4.b.iii. Application (Apps), browser, device, and network information

The company collects relevant information about the device, browser, and applications (Apps) you use (advertising identifiers used for device/browser identification, cookie identifiers, device type, operating system, language/time zone settings, browser type, application (Apps) version, etc.), as well as network information (telecommunications carrier name, IP address, etc.).

The company may also link the collected advertising identifiers with internal identifiers.

4.c. Collection of Personal Data from Third Parties

The company may collect your personal data from third parties (including companies within the group, which are subsidiaries or affiliated companies of the company). The term "subsidiaries" and "affiliated companies" referred to in this policy.

For example, the company may collect your personal data from third parties in the following circumstances:

4.c.i. Collection of Personal Data from Affiliated Companies

The company may obtain your personal data from affiliated companies based on their respective terms or policies. To understand the privacy policy applicable to individual services provided by affiliated companies of the company, please refer to the relevant terms of those individual services.

4.c.ii. Collection of Personal Data from Partners

The company may obtain your personal data from our partners; partners include independent service providers or partners operating services related to the service (e.g., official NBA BOX accounts or NBA BOX App login). For example, if you create your NBA BOX account using an external social media account, the company will collect the identifier of that external social media account.

In addition, the company may obtain your identifiers (internal identifiers, advertising identifiers, etc.) from our partners, as well as encrypted (using hash functions) email addresses and phone numbers, IP addresses, partial device information (such as operating system), your attributes/characteristics, and activity records (including shopping and browsing history). These data may be used by the company to publish messages, deliver advertisements, measure ad effectiveness, generate and provide statistical data, and for other purposes through the official accounts of the company's partners.

4.d. Personal Data Uploaded by Other Users

Other users of the service may upload information that includes personal data of third parties, such as photos containing third parties, and the company will collect such information.

4.e. Personal Data Directly Collected from Third-Party Services

The company may collect login records from third-party websites and applications (Apps) plugins that have features such as registering members using any third-party program. By linking those login records and related URL information with your NBA BOX account, the company collects relevant URL information when you visit websites with such plugin features through a browser when logging into the NBA BOX App. The company will use this data to understand how you use the service and to perform maintenance, improvement, security, prevention of unauthorized use, impersonation, or abuse of the service. After logging out of the NBA BOX App, the aforementioned information will be used in an unidentifiable form, solely for ensuring security and preventing unauthorized use, impersonation, or abuse.

In addition, in specific countries or regions, the company may collect the following personal data when partners use the service:

● Records of your visits to related websites through a browser (including visit dates and times, URLs), and other related information.

For example, if the company's partners use the company's tracking service to display advertisements to users who have visited specific web pages on their websites individually within the service, the company will collect visit records from those partner websites and use that information to optimize ad delivery within the service. To execute the aforementioned ad delivery optimization, the company may use cookies and link your visit records with advertising identifiers or internal identifiers. You can delete cookies at any time through your browser. (*3)

● Usage Records of Web Apps Services Provided by Our Partners as Service Providers

For example, if our partners use our usage analytics service to track the usage of their web apps services or improve their services, we will collect your usage records of those partner services and provide them to the partners in the form of statistical data.

If we need to collect personal data directly through third-party services, such as when our partners use our service in the aforementioned manner, we will require them to take lawful and appropriate measures.

4.f. Personal Data Collected from Public Information

We will collect publicly available information, such as online news published on the internet, for purposes related to search services and others.

If the collected public information includes personal data, we may use that information for indexing or displaying search results in search engines.

 

 

Purposes of Personal Data Usage

We will use personal data for the following purposes:

● Providing and maintaining the service;

● Developing and improving the service and content;

● Preventing unauthorized use, such as unauthorized access; and/or

● Providing optimized content to you.

We use personal data to provide the service to users, conduct research and development for providing safer and higher quality services, and offer services (including advertisements) that are more relevant to users. We will not process personal data beyond the scope of the usage purposes unless we obtain your consent or it is permitted by law. At the same time, we will take appropriate measures to ensure that personal data is not used for any other purposes. The specific purposes of personal data usage are as follows.

5.a. Providing and maintaining the service

We will use necessary relevant information to provide the requested services, respond to your inquiries, and conduct marketing activities.

For example, in the following situations, we will use personal data to provide and maintain the service:

● Verifying your identity by comparing your registration information when you log in to the NBA BOX App or transfer your NBA BOX account to a new device;

● Reviewing your usage of the service to answer inquiries you submit to our customer service center;

● Sending prizes (if any) obtained from marketing activities to the address you specify; and/or

● Notifying you of important changes to the service, such as terms revisions, service discontinuation plans, or feature changes.

5.b. Developing and improving the service and content

In order to provide users with better services, products, and content, we will use personal data for the development and improvement of the service.

For example, in the following situations, we will use personal data for the development and improvement of the service and content:

● Collecting statistical data and creating models based on the usage of the service to improve the service;

● Understanding game trends through purchase records to develop new services and content;

● Analyzing the usage frequency of different pages in the NBA BOX App to improve screen design; or

● Conducting surveys regarding the current or potential future services provided by our company.

5.c. Security and prevention of unauthorized use

We will use personal data and implement security measures to prevent unauthorized use and maintain a secure environment, ensuring uninterrupted supply of the service and providing users with a safe experience.

For example, in the following situations, we will use personal data for the purpose of security and prevention of unauthorized use:

● Verifying whether users violate the terms of use, engage in any illegal activities, unauthorized access, or other unauthorized use;

● Reviewing and confirming detailed information related to reports, illegal images, text, etc., and developing tools to prevent unauthorized use through analysis of such information; or

● Confirming relevant facts or contacting you in case of actual or potential unauthorized use.

5.d. Providing optimized content for you

In order to recommend content (including advertisements) to each user, we will use personal data.

For example, in the following situations, we will use personal data to provide optimized content to users:

● Displaying relevant activity recommendations to users based on games they have purchased;

● Measuring the effectiveness of advertising placements; or

● Linking or combining the information obtained by our company from partners (such as member IDs, advertising IDs, your identifiers好ㄉ, hashed phone numbers, and email addresses) with the personal data we hold about you to provide and send official account messages, questionnaires, and other information.

Additionally, in specific countries or regions (*3), we will use personal data to provide recommended content (such as optimizing advertisements) to users. This includes the following examples:

● Providing users with highly relevant information about store locations and promotions through official accounts;

● Displaying relevant advertisements based on the web pages of our partner websites that you have visited;

● Delivering advertisements from our company or third parties (including advertisements for our service within services provided by third parties) based on user personal data, such as the user's registered birthday, phone number, and email address;

● Linking or combining the information obtained by our company from partners (such as member IDs, advertising IDs, your identifiers, hashed phone numbers, email addresses, device information including operating systems, and IP addresses) with the personal data we hold about you to send you advertisements.

Using information obtained by our company from partners (such as internal identifiers, advertising identifiers, your identifiers, device information including operating systems, and IP addresses), to measure the effectiveness of advertising placements; or

Linking or combining the information obtained by our company from partners (such as internal identifiers, advertising identifiers, your identifiers, hashed phone numbers, email addresses, attribute/characteristic information, and activity records including shopping and browsing history) with the personal data we hold about you (such as internal identifiers, advertising identifiers, hashed phone numbers, email addresses, attribute/characteristic information, and records of your ad views) to provide statistical data to our company partners.

In countries or regions where the above functions are provided, we provide detailed explanations to local users. Please refer to the "About Service Optimization Based on User Attributes" webpage (available only in the language of those countries or regions).

In principle, we will obtain your consent before processing your personal data. However, we may also process your personal data based on the following legal grounds within the permissible scope of applicable laws and regulations:

(1) To fulfill the contract between our company and you, or to take necessary steps at your request before signing the contract and processing personal data.

(2) To fulfill the legal obligations of our company, such as complying with information disclosure orders issued by government agencies based on relevant laws.

(3) To protect the vital interests of you or third parties, and processing personal data is necessary.

(4) To investigate or prevent illegal or suspected illegal activities, or take related measures, and processing personal data is necessary.

(5) Our company or a third party has a legitimate interest (including improving our company's operations or systems, preventing fraud, maintaining security, marketing, and conducting research) that requires the processing of personal data. However, if your privacy rights, interests, and freedoms outweigh such legitimate interests, they will not take precedence; or

(6) It is necessary to process personal data for reasons of public interest, archival purposes, investigation, or statistics, and appropriate security measures have been implemented.

For example, our company may process your personal data based on the legitimate interest described in (5) above, in order to provide, maintain, develop, and improve related services, as well as ensure security and prevent unauthorized use.

Provision of Personal Data

In principle, without your consent or as permitted by applicable laws and regulations, our company will not provide personal data to any third party. However, our company may provide personal data to third parties in the following circumstances.

The recipients of personal data include third parties located outside your country or region of residence, such as our company, stores, subsidiaries, branches, distributors, agents, and affiliated companies.

To ensure the proper provision of our company's services, additional divisions, stores, subsidiaries, branches, distributors, agents, and affiliated companies may be included in the list of recipients of personal data.

When providing personal data, our company may transfer personal data to third countries or regions that do not have data protection laws equivalent to your country or region of residence (the European Commission has recognized Japan as having an adequate level of data protection as of January 23, 2019). In such cases, our company will use standard contractual clauses or data protection mechanisms permitted by your country or region to transfer personal data to third countries or regions, in compliance with applicable legal requirements.

6.a. User Self-disclosure

The personal profile information you register will be treated as public information. For more information, please refer to section 3.a [Personal Profile Information].

Due to the nature of digital data, the recipients of the aforementioned information may copy, store, or transmit such data, and it may be accessed and used by unspecified third parties. When setting your personal profile information, please carefully review the submitted content and the scope of disclosure.

6.b. Subcontracting

When providing our services, our company may engage third parties to perform specific necessary services (e.g., establishing and operating infrastructure, payment settlement, transportation, customer service, etc.). Therefore, our company may provide all or part of the personal data to these subcontractors (including companies located in the following countries or regions). However, subcontractors may only access and use the personal data to the extent necessary to fulfill the subcontracted services on behalf of our company and may not use the personal data beyond the scope of performing the subcontracted services.

Our company will: (i) comply with applicable laws and thoroughly investigate the qualifications of subcontractors; (ii) implement measures such as including confidentiality and data protection provisions in subcontracting agreements to ensure that subcontractors comply with the eight principles of the Organisation for Economic Co-operation and Development (OECD) Privacy Guidelines; and (iii) establish appropriate systems to manage personal data.

6.c. Sharing Personal Data with Affiliated Companies

For users of our service in specific countries or regions (*4), our company may share the personal data described in section 3 "Collected Personal Data" with affiliated companies (including those located in the following countries or regions). For example, to allow users to use services provided by our company's affiliated companies without having to separately register a new account, the affiliated companies may use the registration information provided by users in the NBA BOX App.

As the purpose of sharing personal data is the same as stated in section 4 "Purposes of Personal Data Use," "NBA BOX" or "our company" should be replaced with "group companies," and "this service" should be replaced with "services provided by group companies."

When sharing personal data with affiliated companies, our company will include confidentiality and data protection provisions in contracts with both parties to ensure that affiliated companies comply with the eight principles of the OECD Privacy Guidelines and establish appropriate systems for managing personal data.

6.d. Business Succession

If transactions between companies involve the business of our company covered by this policy, such as acquisitions, mergers, or changes in corporate entities, personal data may be transferred to the successor of the relevant business within the scope permitted by applicable regulations.

5.e. Collaboration with Other Companies for Service Provision and Advertisements

When you use services provided by our company's partners, our company may provide relevant information to those partners to enable them to identify your identity (in specific countries or regions (*5), internal identifiers, including advertisement identifiers, language settings, device information, and attribute/feature information may also be provided).

For example:

For specific services or features provided by certain partners, our company may ask you to provide additional personal information, such as your email address or phone number.

If our company's partners provide additional services, such as using NBA BOX App for login, once you use such additional services, your internal identifiers, personal profile data, email address, or phone number may be provided to that partner.

In specific countries or regions (*5), our company may provide and disclose your internal identifiers, a part of your device information (advertisement identifiers, language settings, etc.), IP address, and your attributes/features to partners engaged in advertisement delivery, measurement, and analysis (including companies located in the following countries or regions) in order to provide you with highly relevant advertisements.

Our company's partners will handle personal data in accordance with their respective terms or policies. Our company's partners located in the following countries or regions that receive personal data take relevant measures to comply with the eight principles of the Organisation for Economic Co-operation and Development (OECD) Privacy Guidelines.

6.f. Compliance with Regulations and Cooperation with Public Authorities

If our company receives requests based on legal procedures, such as subpoenas, or if anyone encounters immediate danger to life or property, our company may disclose personal data to third parties (including law enforcement agencies such as the police or courts) in accordance with applicable regulations. Detailed explanations regarding the disclosure of personal data to public authorities.

 

7.Personal Data Security Management

Our company will implement rigorous technical and organizational security measures to manage the collected personal data. We will review and improve our internal rules and regulations in accordance with changes in laws and social norms to continually enhance our data protection measures.

Unless you request the deletion of your NBA BOX account, our company will generally retain most of your information. Once we receive a request from you to delete your NBA BOX account, we will delete your information after a certain period in accordance with applicable regulations and internal rules.

7.a. Security Measures

Our company will implement rigorous technical and organizational security measures to manage the collected personal data, respecting and protecting your privacy rights and the confidentiality of your personal data, and preventing unauthorized access to your personal data. These measures include implementing security controls in accordance with industry standards to prevent unauthorized access, disclosure, use, alteration, or destruction of personal data.

For example, our company currently implements the following measures:

Providing information encryption functionality

Enforcing strict access controls based on the principle of "need-to-know"

24/7 continuous security monitoring

Subjecting our security measures to external certifications for objective assessment

Researching and developing new security technologies

Furthermore, our company will never provide any channels that allow fraudulent access to personal data to third parties.

However, as there is no perfect or invulnerable method for electronic transmission or data storage, our company cannot guarantee 100% security of your personal data during transmission or when stored in our systems, completely immune to attacks.

To help protect your privacy rights and personal data security, we need your cooperation. Please do not disclose your password to others or use the same password as other services. If you suspect any unauthorized use of your NBA BOX account or other security vulnerabilities, please notify us through our company contact form.

7.b. Personal Data Storage Location

When providing our services, our company may store your personal data outside of your country of residence. In such cases, we will take appropriate measures to ensure that the transfer of your personal data complies with applicable laws.

7.c. Personal Data Retention Period

NBA BOX collects and retains personal data based on your requests for our services, to fulfill any purposes stated in this policy, or to comply with applicable regulations.

Unless you request the deletion of your NBA BOX account, our company will generally retain most of your information. After your NBA BOX account is deleted, we will retain your personal data for a certain period in accordance with applicable regulations and our internal rules for the following purposes:

Responding to your requests/inquiries

Resolving disputes or collecting fees

Identifying and preventing misuse or abuse of our services

Complying with applicable regulations

In addition, our company will establish personal data retention periods based on the following criteria:

If a specific data retention period is explicitly mandated by applicable laws or regulations, we will retain personal data for that period.

Upon expiration of the data retention period determined by applicable laws and our internal rules, we may retain relevant data in a form that does not identify the data subject.

Your Choices Regarding Personal Data

Within the scope permitted by applicable laws and regulations, you have the right to exercise certain rights regarding the personal data processed by our company, such as accessing and correcting your personal data.

We strive to provide relevant features within our services that allow you to edit your personal profile and configure and manage the collection, use, and sharing of your personal data.

Within the scope permitted by applicable laws and regulations, you have the right to inquire about, access, correct, and delete your personal data held by our company. You also have the right to confirm whether our company is processing any of your personal data and to request to review any automated decision-making processes concerning your personal data.

Furthermore, within the scope permitted by applicable laws and regulations, you have the right to object to the processing of your personal data in certain circumstances.

We provide relevant features within our services that allow you to edit your personal profile, configure and manage the collection, use, and sharing of your personal data, and delete your NBA BOX account. Please regularly update your personal data to ensure that it is not outdated or incorrect.

Specifically, our company provides you with the following features:

Verify and change information in your personal profile

Set and change phone numbers and email accounts, delete NBA BOX account, and unlink synchronized accounts

If you wish to exercise your rights with our company, such as disclosing personal data that you are unable to confirm within the service, correcting or deleting personal data that is inaccurate, having the purpose of using personal data explained to you, or exercising other rights permitted by applicable laws and regulations, you can contact us through the company contact form.

Upon verifying your identity, our company will respond to your request within a reasonable period of time in accordance with relevant laws. You can also send a written request to our company address as provided below.

However, in the following circumstances and within the scope permitted by applicable laws and regulations, our company may be unable to respond to your request:

Disclosing personal data may cause harm or damage to your or a third party's life, body, property, or other rights or interests.

Disclosing personal data may significantly hinder the proper conduct of our company's business.

Disclosing personal data violates other laws and regulations.

Your identity is not verified when making the request.

Our company is allowed to refuse your request based on applicable laws and regulations.

If you no longer wish to use our service or if you withdraw your consent to the processing of your personal data by NBA BOX for the necessary purposes of providing the service, you can choose to delete your NBA BOX account. However, the legality of our previous processing of your personal data based on your consent will not be affected by your subsequent withdrawal of consent.

If you have any requests or complaints regarding our company's use of your personal data, please feel free to contact us through the company contact form.

Unless prohibited by applicable laws and regulations, our company may charge fees in accordance with separately defined procedures for exercising your rights under this policy.

 

Use of Third-Party Modules and Cookies

Our company may use cookies and third-party software development kits (SDKs) for the purposes stated in this policy.

9.a. Third-Party Modules

For the following purposes, our company may install third-party software development kit (SDK) modules in the service:

Analyzing the usage of the service

Advertising on behalf of our company and measuring its effectiveness

When third parties process your personal data through third-party modules, their privacy policies will apply.

9.b. Cookies and Other Analytical Tools

"Cookies" are small text files that are stored on your computer when you visit a website. The information stored in these text files is read by the website operator when you revisit the website.

For the following purposes, our company may use cookies and similar web tracking technologies (web beacons, pixels, etc.):

Storing your login status, performing visitor authentication, maintaining sessions, and implementing security measures

Storing language settings, recent access dates and times, and improving user experience

Providing better services by understanding access frequency and usage patterns

Delivering advertisements that are of more interest to you (*3)

Measuring the effectiveness of advertisements

You can control whether to accept cookies through browser settings or other tools. However, disabling or limiting cookies may prevent you from accessing all content or features of the website, which may affect your overall user experience.

9.c. Use of Apple's TrueDepth API Information

NBA BOX may use Apple's TrueDepth camera to collect additional information from your device's camera in order to improve the quality of our camera and video call features, or enhance special effects. However, this information is processed in real time only for the purpose of providing and improving those features and is not stored on our company's servers or shared with any third parties.

 

10.Other Important Information

Our company may make changes to this policy. The latest version of this policy will be posted on the privacy policy website, and we kindly ask you to review the latest version carefully.

If there are any significant changes to this policy, we will notify you through appropriate channels.

10.a. Children's Privacy

The service is intended for the general public. If minors wish to use the service and provide personal information, they must obtain consent from their legal guardian. You represent and warrant that you have the legal capacity and qualifications to use the service. If you are a minor, you represent and warrant that you have obtained consent from your legal guardian to use the service. Our company proactively sets age restrictions in certain services to prevent situations where we cannot verify a user's age.

We understand that the personal information of underage users (under 13 years old in the United States, under 16 years old in Europe, and under 11 years old in Thailand) using the service in the United States, Europe, or Thailand should be given special protection. Without being aware of it, we will not collect any personal information from underage users.

However, if you believe that our company has collected personal information from underage users, please contact us through the contact form or our company address (as provided below). If we discover that we have unintentionally collected information from an underage user, we will disable the corresponding NBA BOX account and take reasonable measures to delete that personal information from our records as soon as possible.

10.b. Requests/Inquiries

Unless otherwise specified in this policy, our company is the data controller for the personal data collected through the service and subject to this policy. If you have any questions or requests regarding this policy or any issues, complaints, concerns, or opinions about the processing of personal data in the service, please contact us through the contact form.

10.c. Changes to this Policy

Our company may change this policy from time to time, and the latest version will be posted on our company's website. Please review the latest version of this policy carefully. If there are any significant changes to this policy, we will notify you through the service or through appropriate channels. Please review the latest version of this policy carefully.

If you do not accept any changes to this policy or wish to discontinue using the service, you may choose to deactivate your NBA BOX account. By receiving a notice regarding changes to this policy or by publishing the notice in the service, if you continue to use the service, it means that you agree to and accept the changes and the latest version of this policy. We will seek your consent in accordance with applicable laws and regulations.